Technical
Relationship
Manager (TRM)

The TRM service is a subscription based renewable offering that generally runs for a period of twelve months. Your TRM will work with the project sponsor, project and business stakeholders and key operational personnel within the organization to accelerate early phases of adoption and guide integration into daily operations. The TRM is a pro-active service which works closely with the IGEL support and consulting teams. While working in conjunction with these teams, it is not a substitute for the services offered by them.

TRMs are intended to provide a bridge between customer’s business requirements and the functionality of IGEL products. They have the necessary technical expertise and business acumen to align your product usage with best practices.